updated 1/2/21
From the Substance Abuse and Mental Health Services Administration (SAMSHA)
- National Help Line (1-800-662-4357)
- Disaster Distress Helpline (1-800-985-5990 or text TalkWithUs to 66746)
- Treatment locators is a free directory to help find local options for care
Massachusetts state resource phone lines and webpages:
Network of Care Massachusetts is a comprehensive statewide online resource to help patients find information on mental health supports and services in their community.
The Massachusetts Department of Mental Health Multilingual Resources page offers non-English information for coping with stress and other behavioral health conditions during the COVID-19 public health crisis.
MCPAP for Moms provides mental health resources for expectant mothers and families
The NAMI Massachusetts COMPASS provides a mental health resource phone hotline and email address.
NAMI Massachusetts also published a region-based list of Emergency Service Providers (ESPs) to provide assistance with mental health crises
NAMI Massachusetts also hosts virtual support groups for individuals and families dealing with mental illness during the state of emergency – the Connection Recovery Support Group and Family Support Groups
Visit the Children’s Mental Health Campaign COVID-19 Resource Page for information specific to assisting children with behavioral health needs and additional resources.
HandholdMA.org (877-382-1609) If you are worried your child is experiencing a mental health crisis.
National Suicide Prevention Lifeline 24/7: 800-273-8255
Addiction Treatment and Recovery Resources
MA Help Line (1-800-327-5050) is a toll free phone line statewide, public resource for finding substance use treatment and recovery services.
Network of Care Massachusetts also helps patients find information on substance use supports and services in their community.
Health Resources in Action published an informative guide to recovery resources for reference during times of COVID-19 emergency.
Local Services
Safe Passage can offer information thru their hotline at 413) 586-5066 or (888) 345-5282 (toll-free).
Tapestry Harm Reduction programs and Substance Use Disorder Treatment service, and other services
UMass Center for Women and the Community – hotline and referrals
Resources for Domestic Violence and Sexual Assault Services
If you are in immediate danger, call 911
Call the National Domestic Hotline at 1-800-787-3224 (TTY) or 1-800-799-7233 or you can chat online https://www.thehotline.org/
Safelink (1-877-785-2020) is Massachusetts’ statewide 24/7 toll-free domestic violence hotline and a resource for anyone affected by domestic or dating violence
Safe Passage can offer information thru their hotline at 413) 586-5066 or (888) 345-5282 (toll-free).
The Jane Doe Inc. Find Help page offers an extensive list of Massachusetts specific resources for anyone feeling unsafe during the COVID-19 emergency.
The Massachusetts Medical Society statewide network graphic provides information on sexual assault and domestic violence service providers across Massachusetts.